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Wyckoff, NJ - January 3, 2007 -- Solutions3, a premier IT Service Management solution provider, announced the appointment of Dianne Springsteen as Account and Operations Manager. Ms. Springsteen will have a dual role within Solutions3. She will work with clients building relationships, following up on existing and previous delivery projects, project management and providing sales support. In addition, Ms. Springsteen will provide Solutions3 with internal operational management in areas such as marketing materials and collateral, infrastructure development and support, as well as, management and overall support to the Solutions3 Principals. Ms. Springsteen will report directly to Solutions3 Chief Technologist and Principal, Mike Battistella.
Ms. Springsteen has over twenty-five years experience in the corporate business arena. Her background includes Business Systems implementations, testing and training, Account Management, Project Management, Marketing and Sales support, General Accounting, and Accounts Receivable. With this vast exposure within the corporate business world, Ms. Springsteen has the experience and knowledge to help Solutions3 continue to grow and expand.
"Dianne's addition to the company has been long awaited. We have found due to her extensive business background, she is ideally suited to help in many areas of the organization. Dianne's role will develop and continue to be molded around helping me personally, and the organization as a whole, function more efficiently and grow in the areas of Operations and Account Management." said Mike Battistella, Chief Technologist and Principal, Solutions3.
Solutions3 is an award-winning consulting and training organization providing expertise in IT Service Management. Solutions3 believes a complete ITSM solution addresses the three key areas of IT: People, Process, and Technology. This three-dimensional approach ensures that all aspects of the solution function together effectively. Through a custom training approach, Solutions3 equips people with the knowledge and hands-on experience to effectively manage their IT solution. This enables businesses to increase service levels, decrease costs, and improve security through the use of ITIL® based processes. And, by implementing best of breed software technology, Solutions3 provides the IT management capabilities needed to create a complete solution. Its collaborative methodology coupled with highly qualified resources results in a project that is well-defined, clearly understood and supports its client's business objectives, adding to their overall success.
Mike Battistella, Chief Technologist, PrincipalMike@Solutions3LLC.com201.891.0477 Fax: 201.891.5316P. O. Box 221Wyckoff, NJ 07481
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