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Wyckoff, NJ - January 1, 2007 -- Solutions3, a premier IT Service Management solution provider, announced that Bob Kelly has joined the organization as the IT Service Management Practice Manager. Mr. Kelly will run and set the technical direction of the IT Service Management Practice. Mr. Kelly will report directly to Solutions3 Chief Technologist and Principal, Mike Battistella.
Mr. Kelly has 25 years of Information Technology experience including 16 years architecting and delivering Enterprise Management solutions using HP OpenView and other management tool packages. He has been the Lead Architect on varying size and complexity Enterprise Management solutions.
Mr. Kelly has been actively involved in the entire enterprise management life cycle from architecture, process development and implementation, and the operational readiness of these complex solutions. Having been involved in delivering Enterprise Management solutions across all vertical markets such as financial, pharmaceutical, retail, federal and healthcare, Mr. Kelly brings a wealth of experience along with him.
"Bob and I have a long history together. I've always said that Bob was my right arm in our previous venture. The same will be true here I am sure. I see Bob becoming a major contributor and partner in the success of Solutions3 and am thrilled to be working side-by-side with him again. Let the fun begin!" said Mike Battistella, Chief Technologist and Principal, Solutions3.
Solutions3 is an award-winning consulting and training organization providing expertise in IT Service Management. Solutions3 believes a complete ITSM solution addresses the three key areas of IT: People, Process, and Technology. This three-dimensional approach ensures that all aspects of the solution function together effectively. Through a custom training approach, Solutions3 equips people with the knowledge and hands-on experience to effectively manage their IT solution. This enables businesses to increase service levels, decrease costs, and improve security through the use of ITIL® based processes. And, by implementing best of breed software technology, Solutions3 provides the IT management capabilities needed to create a complete solution. Its collaborative methodology coupled with highly qualified resources results in a project that is well-defined, clearly understood and supports its client's business objectives, adding to their overall success.
Mike Battistella, Chief Technologist, PrincipalMike@Solutions3LLC.com201.891.0477 Fax: 201.891.5316P. O. Box 221Wyckoff, NJ 07481
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