About Us
Where Vision, Integrity, and Expertise Come Together
Achieving Your Desired State – Secure, Resilient, Effective
It’s like a Rubik’s Cube®: all the components are present; they just need someone with the ‘know-how’ to pull the pieces together and put them in the right alignment. At Solutions³, that’s our specialty.
For us, the cube represents your business as a whole with each individual square of the puzzle representing a facet of the business with its own place and function. The pieces, if put together correctly, will work most efficiently to bring the whole cube to its Desired State.
Mission
Vision
Core Values
People · Integrity · Execution Excellence · Teamwork · Positive Attitude · Results · Customer Satisfaction · Leadership
Commitment
Honor God by delivering execution excellence for our clients, partners, and team members in everything we do.
Who We Are
At Solutions³ LLC, we bridge the gap between technology and business success. As an award-winning, Woman-Owned Business, we deliver enterprise-level expertise with the agility of a trusted partner.
We Design, Deploy, Administer, Operate, and Train organizations to build secure, scalable, and resilient IT and cybersecurity solutions. Our full-lifecycle approach ensures technology, governance, and workforce capabilities align for cyber resilience and operational success.
As a Strategic Affiliate of the DVMS Institute, we bring thought leadership, innovation, and continual service improvement to every engagement.
Organizations choose Solutions³ LLC as their partner of choice to Create, Protect, and Deliver digital business or mission value.
Company History
Tricia Battistella, Founder & CEO of Solutions³, began her career as a Software Engineer in the aerospace industry. She went on to work for Digital Equipment Corporation as a Systems Engineer, and then to The Hewlett-Packard Company as an Education Consultant. Tricia launched a freelance consulting business in 2003, which she incorporated, forming Solutions³ LLC.
In 2004, her husband Mike Battistella joined Solutions³, bringing over 20 years of IT Management expertise. Prior to joining Solutions³, Mike spent ten years at Hewlett-Packard as an HP Software Solution Architect, instructor, and course developer, leading many of HP’s largest ITOM/ITSM projects. He then joined a local hardware reseller as the Director of Enterprise Management, during which he built a nationally recognized, award-winning program around IT Management.
Their desire was to build a company focused on IT Operations Management (ITOM) and IT Service Management (ITSM), grounded in strong ITIL® best practices and best-of-breed technology. With a foundation in education, they incorporated training and knowledge transfer into every solution delivered. As the company grew, cybersecurity—always embedded in their approach—emerged as a core focus and a driving force for future growth.
Today, Solutions³ is the result of that vision and is recognized as a leader in IT and Cybersecurity Management.
This is Where Cybersecurity Meets
People Process Technology
What We Do
At Solutions³ LLC, we empower organizations to bridge the gap between technology and business success, Where Cybersecurity Meets People * Process * Technology. Our expertise ensures that security, governance, and IT operations drive real business and mission value, not just compliance. As an award-winning, Woman-Owned Business Entity, we deliver enterprise-level expertise with the personalized attention that only a trusted, agile partner can provide.
We Design, Deploy, Administer, Operate, and Train organizations to implement and sustain secure, scalable, and high-performing IT and cybersecurity solutions that evolve with their business needs. Our full-lifecycle approach ensures that technology, governance, and workforce capabilities align to drive operational excellence, cyber resilience, and mission success.
As a Strategic Affiliate of the DVMS Institute, we go beyond traditional cybersecurity consulting, bringing thought leadership, continual service improvement, and cutting-edge innovation to every engagement. Our expertise spans ITIL®, NIST®, CIS, and the DVMS Institute’s CPD™ Model, ensuring that clients don’t just meet compliance requirements but achieve true cybersecurity maturity and digital transformation.
At Solutions³ LLC, we believe in the power of best-of-breed technology, practitioner-led training, and process-driven optimization to strengthen defenses, improve efficiency, and maximize digital value. Our commitment to excellence, integrity, and high ethical standards has earned us the trust of government agencies, Fortune 500 companies, and industry-leading partners.
Whether strengthening cybersecurity postures, optimizing IT operations, or enabling business-wide resilience, organizations choose Solutions³ LLC as their partner of choice to Create, Protect, and Deliver digital business or mission value, leveraging cybersecurity and IT excellence as a competitive advantage.
Why It Matters
In today’s digital-first world, organizations face relentless cyber threats, complex regulatory requirements, and increasing operational demands. Failing to effectively manage cybersecurity and IT operations doesn’t just lead to compliance fines, it results in financial losses, reputational damage, service disruptions, and loss of stakeholder trust.
Success isn’t just about having the right tools; it requires resilience, agility, and security, ensuring cybersecurity and IT operations enable business success, rather than hinder it. Organizations need actionable strategies, skilled teams, and a culture of continual improvement to navigate evolving risks, optimize IT investments, and maintain a competitive edge.
At Solutions³ LLC, we help organizations minimize risk, optimize operations, and strengthen digital resilience. Our approach reduces costs, improves service reliability, and enhances operational efficiency, ensuring cybersecurity and ITSM strategies are sustainable, scalable, and aligned with business objectives.
Whether managing risk, advancing IT Service Management, or developing workforce capabilities, Solutions³ LLC delivers the strategy, execution, and expertise organizations need to thrive.
Our Methodology & Approach
At Solutions³ LLC, we follow a structured, strategic Roadmap Methodology to guide organizations from assessment to execution. Whether improving cybersecurity, IT operations, compliance, or digital transformation, our approach ensures every step is clearly defined, aligned with business priorities, and backed by a solid implementation plan.
Rather than jumping into solutions prematurely, we focus on understanding the Current State, gathering requirements to define the Desired State, and developing a well-structured Implementation Plan. This proactive approach provides clarity, minimizes risk, and ensures successful execution.
Our Roadmap methodology helps organizations invest in the right solutions, avoid costly missteps, and achieve long-term success. With expertise in Cybersecurity, ITSM, ITOM, and Compliance, we go beyond recommendations, we provide the strategy, execution, and training to make them a reality.
At Solutions³ LLC, we identify gaps, define remediation strategies, and map the path forward, equipping organizations with the tools and confidence to execute effectively.
Let’s build your roadmap to success.
Solutions³ utilizes our RoadMap methodology to provide the best cost-value solution. We first work with our clients to establish the Current State definition.
Based on the business, technical, usage, application, skills, and training requirements, we assist in the definition of Desired State collaboratively with our clients.
Once the Current State and Desired State are defined and approved, we perform a Gap Analysis to provide an Implementation Plan to achieve the Desired State.
Industry Recognition

CIOReview – 20 Most Promising Defense Technology Solution Providers
Recognized by CIOReview as one of the top technology providers shaping the future of the defense sector, Solutions³ LLC was selected for its expertise in IT Service Management, IT Operations, and end-to-end solution delivery. This distinction highlighted our ability to deliver mission-critical services, turn around high-risk federal projects, and empower defense clients through strategic consulting, training, and technology implementation. It also marked a pivotal moment as our company began expanding into cybersecurity and data analytics, reinforcing our role as a trusted partner in national defense IT modernization.

HP OpenView Crystal Award
Presented by Hewlett-Packard, this award recognized Solutions³ LLC for the best implementation by a new partner following a global Service Desk design and implementation. It marked a defining moment in establishing Solutions³’s reputation for execution excellence in IT Service Management, showcasing our ability to deliver enterprise-scale solutions with precision and impact.

HP OpenView Rising Star Award
Presented by Hewlett-Packard, this award recognized Solutions³ LLC for outstanding contributions in ITOM and ITSM solution delivery, course development, and training excellence. It reflected not only our successful design and implementation work, but also national visibility as instructors and thought leaders. Solutions³’s President & CTO Mike Battistella was a regular instructor with HP OpenView University, where he taught HP partners on designing and deploying key OpenView technologies including HP Service Desk, Network Node Manager, and Operations Manager.

SBA Emerging Leaders NJ Award
Presented by the U.S. Small Business Administration, this award recognized Solutions³ LLC as a high-potential business selected to participate in the SBA’s prestigious Emerging Leaders program. Designed for organizations positioned to drive economic growth, create jobs, and expand industry impact, this milestone marked Solutions³’s transition from serving large enterprises to supporting the small-to-midsize business (SMB) community, establishing a guiding principle: Bringing Enterprise Expertise to the Small & Medium-sized Market.

The C12 Group Nehemiah Award
Presented by the C12 Group of Northern New Jersey, this award recognizes Mike Battistella, President & CTO of Solutions³ LLC, for demonstrating unwavering faith, leadership, and strength of character in the face of adversity. Honoring a commitment to servant leadership, it reflects the values that continue to shape the culture and mission of Solutions³.

2025 New Jersey Career Accelerator Grant
Solutions³ LLC is a two-time recipient of the New Jersey Career Accelerator Grant, awarded to support the development of cybersecurity and IT talent through our hands-on internship program. This grant reflects the state’s continued recognition of our commitment to workforce development, skills-based training, and expanding opportunities for emerging professionals in New Jersey’s digital economy.

Our President & CTO is the band’s Managing Partner and Harmonica & Sax player.
TruBlu Music — Blues You Can Use!
When we’re not delivering IT and cybersecurity solutions, we’re sharing a different kind of message—one of hope, faith, and love—through TruBlu, a Christian blues band founded and led by our President & CTO, Mike Battistella.
TruBlu blends blues classics with gospel truths, performing at homeless shelters, city missions, men’s conferences, and prison ministries across the NY/NJ area. With a mission rooted in outreach and encouragement, the band’s music offers what we call “Blues You Can Use.”
Associations
Our Commitment Beyond Business
At Solutions³ LLC, our impact extends beyond delivering world-class cybersecurity, IT Service Management (ITSM), and IT Operations Management (ITOM) solutions. We are actively engaged in professional associations, cybersecurity development initiatives, and community outreach efforts, reinforcing our commitment to thought leadership, industry collaboration, and making a meaningful difference.
Through our involvement in leading industry organizations, academic partnerships, and cybersecurity think tanks, we contribute to shaping best practices, mentoring future cybersecurity professionals, and strengthening community resilience. Our dedication to service and knowledge-sharing reflects our belief that true leadership extends beyond business; it’s about driving positive change in the industry and the communities we serve.
How This Affects You
At Solutions³ LLC, we believe that true leadership extends beyond business success. It’s about contributing to industry advancements, fostering cybersecurity education, and supporting communities. Our involvement in these associations and initiatives reflects our dedication to collaboration, knowledge-sharing, and driving meaningful change.
- AFCEA (Armed Forces Communications and Electronics Association) – Supports collaboration between government, military, and industry on IT and cybersecurity advancements.
- Chambers of Commerce (North Jersey, Meadowlands NJ, Washington DC Small Business, Saratoga Springs NY) – Actively engaged in local and national business networks to support economic growth and small business advocacy.
Beyond industry associations, we actively contribute to academic programs, policy discussions, and cybersecurity workforce development.
- Cyber AB (Cyber Accreditation Body) – Contributes to the development of cybersecurity maturity model certification (CMMC) standards for government contractors.
- Fairleigh Dickinson University’s Gildart Haase School of Computer Science Advisory Board – Helps shape cybersecurity curriculum and training programs to equip the next generation of IT professionals.
- InfraGard – Works with the FBI and private sector to strengthen the security of critical infrastructure through intelligence sharing.
- ISSA (Information Systems Security Association) – Engaged in the global cybersecurity community, promoting education and knowledge-sharing among security professionals.
- NCCoE (National Cybersecurity Center of Excellence) – Collaborates with NIST and industry experts to develop practical cybersecurity solutions that improve resilience across sectors.
- NIST CSF Community of Interest – Engages in collaborative discussions on the evolution and implementation of the NIST Cybersecurity Framework.
- NSA Cybersecurity Collaboration Center (CCC) – a public-private partnership focused on strengthening national cybersecurity through threat intelligence sharing, operational collaboration, and advanced cyber defense research.
- Safehouse Initiative – a nonprofit organization dedicated to promoting cybersecurity awareness and education, especially among Small & Medium sized Businesses (SMBs).
- Seton Hall University’s Continuing Education Cybersecurity Committee – Helps shape continuing education programs to develop cybersecurity skills for professionals.
- Small Business Administration Development Center – Provides guidance and mentorship to small businesses navigating cybersecurity and IT challenges.
- SWAT Cybersecurity Think Tank – A collective of industry experts addressing emerging cyber threats, policy challenges, and best practices.
Community Outreach
We believe in giving back and supporting initiatives that make a positive impact beyond technology and business.
- New Cannon Society – a nationwide men’s fellowship organization that fosters authentic friendships, leadership development, and faith-based community engagement.
- NJ Society of American Military Engineers Planning Committee – Engaged in infrastructure security and engineering initiatives supporting military and government projects.
- TruBlu Music – a faith-based ministry dedicated to sharing the Good News through a variety of musical styles, including Blues, Rhythm & Blues, and Gospel.
At Solutions³, our journey has been shaped not just by innovation and expertise, but by extraordinary people whose integrity, talent, and heart left a lasting mark.
We honor the memory of two such individuals—Bob Marino and David Brink, whose influence continues to inspire our mission, our values, and the way we serve.
In Memory of Bob Marino
A longtime friend and two-time member of the Solutions³ team, Bob Marino brought passion, integrity, and unwavering commitment to his role as Sales Account Manager. He built lasting relationships with clients and partners, always placing the success of the company first. More than a colleague, Bob was a cherished friend, a fellow musician, and a ministry partner whose big, bold smile lit up every room. His legacy of dedication, faith, and friendship continues to inspire all of us at Solutions³. He is truly missed.
In Memory of David Brink
A respected colleague, mentor, and friend, David Brink helped lay the foundation for Solutions³’s success in the ITSM space. After years working and teaching alongside Mike and Tricia Battistella at Hewlett-Packard, David joined Solutions³ and spent over seven years contributing to our growth and reputation. With Mike, he co-authored multiple HP Service Desk courses, delivered countless successful client projects, and was one of only 100 global reviewers of the full ITIL book set in 2011. David’s expertise, loyalty, and signature sense of humor left an indelible mark on our team and on all who had the privilege of working with him.