The Full ITSM Spectrum: People, Process, Technology And Partners
An award-winning consulting and training organization, Solutions3 is a recognized leader in IT Service Management (ITSM), providing full life cycle solutions built upon ITIL®-based project and process methodology.
Founded by Tricia and Mike Battistella in 2003, and providing market-leading software solutions, certified ITIL® training for both the federal and commercial markets, and innovative thought leadership, Solutions3 has a rich history in delivering solutions through Execution Excellence.
A unique four-dimensional approach – encompassing People, Process, Technology and Partners – ensures that all aspects of the solution function together effectively:
- Solutions3 equips people with the knowledge and hands-on experience to effectively manage their IT solution through custom training and instruction.
- Businesses are enabled to increase service levels, decrease costs and improve security through the use of ITIL®-based processes.
- Technology solutions provide the IT management capabilities needed to create a complete solution through the implementation of best-of-breed software.
- A strong partner ecosystem allows Solutions3 to provide additional value to clients to address a broad range of IT needs.
Over the years, Solutions3 has grown dramatically, successfully implementing ITSM solutions for companies of all sizes and vertical markets, including public sector agencies and global IT operations.